Contact us

Questions? Comments? Need help? Use one of the following methods to reach us:

For technical issues (like trouble logging in, password reset, changing email subscription preferences, etc.),
send an email to:

For product information or to report adverse events, call: 
1.888.637.4251 (opt. 3) 
Monday–Friday, 8 am–6 pm (ET)

Or write to us at:
Boehringer Ingelheim Animal Health USA Inc.
3239 Satellite Blvd., Building 500
Duluth, GA 30096-4640


HEARTGARD® Plus (ivermectin/pyrantel) is well tolerated. All dogs should be tested for heartworm infection before starting a preventive program. Following the use of HEARTGARD Plus, digestive and neurological side effects have rarely been reported. For more information, contact your veterinarian or click here for full prescribing information.